Re: Rotary dials
"So we had to get numbers online."
I am surprised these days if I can find someone's number online. It used to be only a few who chose to be ex-directory. With the increase in mobiles and non-BT landline contracts very few people are listed. The BT paper copy is a waste of time - it has physically shrunk to the point where a microscope is almost needed to read the entries. I bookmarked the BIT online directory page - trying to find it in their web pages is tricky.
The various directory enquiry services have become very expensive. Not just the pay by the minute to make the enquiry - but apparently a surcharge per minute if they then connect you to the number.