We were doing a laptop refresh across a 2,500 user estate. Our IT ops mgr was a total idiot, she was one of these people who had been automatically promoted every 2 years because no one knew what to do with her.
One morning she opens her laptop and can't work out why the screen is on the desk and the keyboard is in the air. She was confused for at least 20 seconds... tragic.
And I know, before you all start, I wouldn't believe it if someone told me either.