Re: Any news on whether the BBC pays their side of the bargain?
Tax accountants will (must) have professional indemnity insurance that will cover them in the event of legal action. It almost certain that the insurance would pay out to compensate her if she sued.
Nobody wants to risk losing a court case and setting a precedent that could make *all* firms liable in these circumstances. Better to pay off a small percentage of people that can be bothered to take action than be proven to be liable for *all* cases.