Re: Potentially good phone, ruined by a dreadful company
I had this same issue. The Swift 2 doesn't charge from flat, from a USB socket. Needs a mains to USB adapter with a bit more kick. Agree though, the support elements are (were?) dreadful. Mate of mine sent a phone back to get the screen replaced. The only record of the RMA were held on Twitter ffs!
However at 50 quid a phone I am largely of the opinion they were expendable devices, not worth the hassle of repairing even.
Biting the hand that feeds IT
