Stunned silence
I think it's more that they are stunned and hardly able to believe that a corporation they believed to be "leading edge" could be so grossly incompetent.
Also, what action is open to them? This situation is very much like the financial crash of 2008. It's wholly due to the unbelievable negligence and incompetence of corporations - but because of their "in" with government they will not suffer any consequences, and may indeed gain.
Biting the hand that feeds IT
