Reply to post: Re: Promoted to customer...

Shopper f-bombed PC shop staff, so they mocked her with too-polite tech tutorial

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Re: Promoted to customer...

That's chilling. Seriously bone chilling.

That's the ultimate corporate take on an integration of Human Resources and Customer Service. "The customer is the most valued item in the shop, and all negatives are turned into positives through the use of inspirational language".

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