Reply to post: Re: The worst customers...

Shopper f-bombed PC shop staff, so they mocked her with too-polite tech tutorial

Tinslave_the_Barelegged Silver badge

Re: The worst customers...

Not strictly IT related, but some years ago, I boarded an early morning flight from Edinburgh to Heathrow, one of those 10am meeting, 12 noon flight home occasions. Soon after door closure a smell of burning plastic filled the cabin... It turned out ground crew had used a starter generator not designed for the aircraft type, and had reversed it too close, and the hot exhaust pointed straight and too close to the skin of the aircraft - something plastic behind the skin was melting. Not unreasonably, the pilot said he wanted an engineer to check that all was well before departing.

We stayed on the ground for about 2 hours, very frustratingly, of course, but we were all in the same boat, as it were, and the situation was a clear one. Eventually they said if anyone wanted to leave the plane, they could, and as I had missed the meeting I went to wait at the door. Somebody came up from the back of the plane, and absolutely ripped into the poor stewardess, saying he had "very important" clients with him, and this was unacceptable, and he wanted the captain to come and apologise personally to him and his guests etc, a real over-the-top rant, far more to do with his ego than the problem with the aircraft. The stewardess did her best, and as he calmed down, for once in my life I said the right thing. I turned to her and loudly asked "DO you have to deal with arseholes every day?" Self-important glared but slunk off, and the stewardess looked at him, turned to me and said "Thanks."

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Biting the hand that feeds IT © 1998–2019