Re: Reminds me of a story
Boltar,
I have had Office workers ask similar questions when using computers.
Some people are Techo-phobes or simply afraid to be seen to 'not know' so do nothing rather than demonstrate their lack of Knowledge.
A little bit of 'Hand holding' and boost of their confidence can do wonders.
Your response will ensure they never try again !!!
I know we all laugh at the 'Lusers' but give them a chance first before condeming them !!!