Point 5· ...
... is the real smoking gun here:
"Has Apple tracked consumer complaints about processing performance that are likely to be attributable to this software update throttling feature? If so, how many such complaints has Apple received and how has Apple addressed such complaints?"
How many millions of man-hours did Apple's customers lose wile following the "standard advice" -i.e backup, format & install everything from scratch- from Apple's customer support? What costs did said customers incur (e.g. by hiring professional help to help them to carry out the instructions) in order to follow Apple's advice?
This was no error. It was A SCAM. I hope they get the book thrown at them.
Biting the hand that feeds IT
