Re: I'm not sure what's worse
And of course the number of times we actually receive photographs of screens showing it (of course in a similarly small and unreadable font) does sometimes make you despair. And that's not counting the times when they take the photos and then ask how to get them to you...
Doesn't even have to be non-technical people doing it. When I was still stuck working at IBM, doing unix/linux support in a group of other support. admin and development people, you would be amazed at just HOW many of these "geniuses" would sent *text* error messages or other text information as screen clippings inside Sametime messages.
But then again it *was* IBM, so basic intelligence is not at all a given.