Everyone has one
RfC2321 - RITA -- The Reliable Internetwork Troubleshooting Agent (aka the rubber chicken)
or other objects to be used as UART - User Attitude Re-adjustment Tools
i'm usaly exclamning to the team lead, that the broken monitor was FUBAR by ID10T, but it definatley works better when spoken. these were all the rage before Subject Acces Requests (SARs) allowed the luser to request their notes, so act needed cleaning up.
in my department we are increasingly labeling incedents UINOCATS, user in need of CAT scan (to confirm evidence of brain)