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Engineer named Jason told to re-write the calendar

Prst. V.Jeltz Silver badge

"So Jason went to do the job, which meant a long round trip to figure out what on earth the client meant."

1) Jasons company is pretty shit at diagnostics and doesent know how speak "user" or how to cut through the rantings of the users by using terms like "screenshot" , or "remote control" , and is therefore pretty inefficient time and money wise.

OR

2) Jasons company was quite happy to go on a long and pointless jolly because the customer was paying for it at extortionate rates. I dislike this strategy not least because quite often its public money being pissed away to substandard suppliers, but because its just not efficient or fair to the customer.

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