Reply to post: Worst company ever

Hello, Dixons Carphone? Yep, we're ringing from a 2015 handset. Profits down 60%, eh?

djstardust

Worst company ever

Ordered an S7 edge for my son on Black Saturday. It was in stock online for delivery to the local store on Monday. All good.

Then gets email that the phone was out of stock and they didn't know when they would get it back in again, but don't worry, no money has been taken from your account. I cancelled the order then 2 hours later money missing from bank account.

Took 8 phone calls to India (very frustrating) and a week to get my money back for something they never even had in the first place.

Either their online inventory system is a pile of shite or they are just trying to get money under false pretenses, but I won't be darkening their doorstep again.

Good riddance to a bad company. DSG need to learn how to treat customers properly.

P.S. If they think the iphone X will save them then they are obviously more stupid than I thought. No chance.

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