Re: wagile
"their slow test acceptance process"
The argument is to move their test acceptance process into your continuous deployment process. Easier said than done, but what you're describing is the usual impedance mismatch that comes from a product being used in a situation that itself is not agile.
Sometimes that's a technical problem (how do you test against a client's third party tools), but just as much is a cultural problem (they're just not ready to re-build their test processes). Of course, without solving those problems, 50% of the benefit of agile is immediately lost - which is a cost to them, albeit a hidden one.
Biting the hand that feeds IT
