Reply to post: "We refused to pay the bill and Oracle could not even provide a list of what we'd bought"

Oracle rival chides UK councils for pricey database indulgence

John Smith 19 Gold badge
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"We refused to pay the bill and Oracle could not even provide a list of what we'd bought"

"In the end we gave them a list of what we used after performing an internal audit."

That's more like how such negotiations (and it is a negotiation, your money versus their hassle) should be conducted.

If it wasn't a multi $Bn company you'd actually bought software off of it sounds a lot like a version of the "pro forma invoice" scam, not unlike the old "Readers Digest" nonsense.

S/W companies have astonishing data management practices. I've seen very high end development environments where the "contact" listed was the CFO who'd signed the contract.

They had no f**king clue who within IT used it, or who was in charge of IT. All they had kept was the CFO name, which was often years out of date.

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