Re: Missing the point
and, in addition...
why not have a simple rule along the lines of:
if any project requires ongoing support from more than (n) personnel after year(y), then the contract should include the training of suitably vetted or recruited in-house staff with, say, a 12 month hand-over period...
I'm sure one size wouldn't fit all, but as a template, that's the kind of model that might begin to wean us off the current model.
Biting the hand that feeds IT
