Reply to post:

Logitech: We're gonna brick your Harmony Link gizmos next year

Trigonoceps occipitalis

"Another advantage is that if you need assistance they can sort problems out remotely. I've had to use that twice via online chat and it's quite handy. Logon, start the chat, explain a problem and wait. Their support staff are actually very good."

Its a remote control, over engineered to act as an information collection tool. It should be so simple to use that chats with the manufacturer are unnecessary. I may be cynical but the more difficult they make it to use the more personal data can be captured.

My take, from the UK, is that the item is clearly not fit for purpose after March next year. Go down to the local civil court and file a small claim - you have up to 6 years from purchase. Remember to sue the vendor, not Logitech, if enough people get on the back of PC World, John Lewis, Amazon etc perhaps Logitech will get the message from them.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon