Re: In a nutshell
>"pre-sales people" - is this a US / marketing term? I'm not entirely sure what it means so could some one explain what sort of job pre-sales involves for those of us working in different environments?
Pre-sales are those people that take a nebulous customer idea and turn it into a workable product list that the "actual" sales people can then give to the customer and persuade them to sign on the dotted line. Usually a lot of customer workshops and a bit of design involved.