Reply to post: All packages have broadband!

Vodafone, EE and Three overcharging customers after contracts expire

Bunty

All packages have broadband!

Started on rolling contract for phone only, in 1996, used it for emergencies only. Lived alone, was due to retire, traveled alone. Was told by customer services you have a rolling contract, stay with it or cost will go up! Cost £5.00 per month. Was forced off the rolling contract and put on package with broadband, all packaged had broadband.! I can't get broadband in my area of Suffolk, only 2G signal, seldom leave home. Need a phone for emergencies, no neighbours, very rural, drive round country lanes. Used phone once or twice a month. Was charged for something I didn't receive and forced into a position where I had no option! Left Vodaphone, eventually, found all companies had broadband added to packages! Not pleased about being taken off my rolling contract then being charged for a service I couln't get! It's a scam!

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