Re: Never listen to your fan base
In this case, maybe they should have listened to their fan base. They were telling MS things were pretty good, expand the functionality, bring back things that got missed in the initial release.
MS ignored all that, and decided to start from scratch and not have an upgrade path.
Then they did it again.
None of the fan base wanted or asked for UWP, apps to need rewriting, or even more functions to be forgotten. When even your fans are recommending not to buy your product, you've seriously messed up.