Re: Will it be viewed cynically as corporate propaganda?
I'm confused by why the correct answer isn't Call an Ambulance *then* Check For Injuries. Though if the baby is screaming loudly it's most likely fine and I wouldn't call an ambulance with as urgency - perhaps the original question Nadella was asked had more details.
If baby is screaming then holding it whilst supporting its head and bouncing with your knees (not your arms) often brings more cheerful noises.
If the parents are funny about an adult caring for a lost or distressed child, it's often to mask their embarrassment at having had the lapse in awareness that led to said sprog straying.