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NatWest customer services: We're aware of security glitch


Yes! I've had this happen, twice, but not recently - probably over a year ago.

When I queried Natwest they suggested that I might have mis-keyed the customer number and thereby attempted to log into another customer's account - one with a longer password than mine.

I guess this is possible so since then I've been very careful to get it right. If it happens again I'll know it's their fault.

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