"Jane Rumble, Ofcom's director of consumer policy,"
Good name.
Let's see how combative she can be.
But remember British chums there are 400+ ISP's in the UK.
Personally I wouldn't trust BT due to Phorn and Stalk Stalk with it's send-every-web-page-touch-to-China "security" sceme. Vermin (Phorn also) or Sky
Incidentally did PlusNet turn to s**t before or after BT bought them?