Re: "We strive to give customers the best possible experience...
How does one utter such bilge with a straight face? It's either a bizarre genetic mutation or they stick their heads in a bucket of botox for half an hour.
Not sure. But we could find out by checking with other champions of shit customer service. You know, the crap companies that are always in trouble, always bottom of the league tables in their respective sectors, like Npower, Capita, Ryanair, Southern Trains, Sports Direct. There's clearly a lot of hard work these companies put into being the worst, often in sectors where there's plenty of challengers for the title.