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Indian call centre scammers are targeting BT customers

adam payne

"A BT spokesman said: "BT takes the security of its customers' accounts very seriously. We proactively warn our customers to be on their guard against scams. Fraudsters use various methods to 'glean' your personal or financial details with the ultimate aim of stealing from you. This can include trying to use your BT bill and account number."

He advised customers should never share their BT account number with anyone and always shred bills. "Be wary of calls or emails you're not expecting. Even if someone quotes your BT account number, you shouldn't trust them with your personal information."

Standard stock response about how they really do care. Then it goes on to basically say it's not our fault but the fault of the people getting the calls. I seem to remember Talk Talk said similar things.

Nice BT, what are the odds it's an outsourcer passing details on?

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