Reply to post: Re: Praise or accusations of work not done?

User thanked IT department for fast new server, but it had never left its box

Beau

Re: Praise or accusations of work not done?

Well, In my service department a simple entry at the bottom of the ticket of "NFF" which if the client asked stood for "No Fault Found" But if the item was then returned to us, the next engineer knew that previously it had "No Fucking Fault". Therefore a long soak test was required, maybe a week, before returning it to the client.

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