Re: HR Fail @TonyJ
Ditto - for the age.
Many years ago when I started work with a largish company in my neck of the woods, I was interviewed by the head of Personnel which then had a staff of 9, who not only did the formal employment procedures, but were also responsible for Payroll.
When I left several years later, it had now become Human Resources with a staff of over 200. WTF!!!
What do they do!! Admittedly they now have to formulate procedures for Health & Safety, but I would have thought that would have taken a couple of people no more than 6 months to formulate.
Oh, they did an "exit interview" with me as well.
Wow! 200+ people to do that - oh, and they had also outsourced payroll by then as well.