Re: I am fairly sure
"You could have read the article and realised that he was using the UNIX 'mail' application on a VT (aka dumb terminal) - likely a text only one... Some apps *did* run on VTs and offer the +/- idiom (ISTR trn did that) 'mail' most definitely did not."
The article isn't explicit about this.
All we're told is:
Server: Unstated on Linux -> Exchange on unstated (but a Windows server of some vintage)
Client: Unstated -> Outlook
Desktop: No information
In fact, at the technical level we're not even told half the story. If this is indicative of Newt's communication skills it's no wonder there were problems.