Reply to post: Re: Client support, we've heard about it

Linux-loving lecturer 'lost' email, was actually confused by Outlook

Anonymous Coward
Anonymous Coward

Re: Client support, we've heard about it

It's not my job to ensure you want to continue doing yours ..

As a matter of fact, if you provide a support service of any kind (not just the IT), it is.

And most people in IT support I encounter are doing it very well - which, incidentally, means that they rarely if ever encounter impolite and irate users.

As you say, it is a two-way street, and it takes two people behaving unprofessionally to start a real kerfuffle.

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