Reply to post: Re: Juvenile Technology

Firmware update blunder bricks hundreds of home 'smart' locks

Anonymous Coward
Anonymous Coward

Re: Juvenile Technology

"It's juvenile developers."

With greatest respect, that's bollocks.

It's incompetent, ignorant, and naive management AS WELL as juvenile developers.

The juvenile developers should have known that it was sensible, maybe even essential, to be able to identify that any firmware update was fit for use on the device it was being applied to. Maybe that wasn't in the spec, maybe they said it would cost $$$ to implement and thus it got rejected, maybe something else.

The incompetent, ignorant, and naive management should have realised that any update needs to be tested on a realistic sample of the market before being forced onto the whole userbase. If that can't be done, the process design is as broken as the company management.

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