Reply to post: Re: Possible or easy?

Hell desk to user: 'I know you're wrong. I wrote the software. And the protocol it runs on'

Michael Thibault

Re: Possible or easy?

"I've lost count of the number of times I have been forced to do ..."

I, unfortunately, understand. But I only let it happen once, and that occurred on the very first resort to product service -- on the first go. One nightmare to end them all.

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