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Hell desk to user: 'I know you're wrong. I wrote the software. And the protocol it runs on'

J.G.Harston Silver badge

Though I've also been on the other end.

Developer: Specify the filter you need, go to 'export data' and select 'plain CSV export' from the list.

Me: 'plain CSV export' does not exist.

Developer: Yes it does, I wrote this system, it does so exist.

Me: I'm sitting here at the export menu, IT DOES NOT EXIST.

I'm not sure what the resolution is, but I've a feeling he's logged on as GOD, but I'm logged on as 'user'.

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