Re: Apparently there was a fault with our software
Not that simple to fix. This was a large, custom, partly encrypted binary. Not only had the word processor added characters it had stripped certain ascii values from the file (e.g. 0 to 8 if memory serves correct). In principle it may have been possible to pull a very small amount of data out of it, but it would have likely taken several weeks work with no guarantee of success. In short the file was FUBAR.