Reply to post:

Hell desk to user: 'I know you're wrong. I wrote the software. And the protocol it runs on'

Charles 9 Silver badge

I wonder if anything like this has happened.

Someone calls support, claiming something is working. Now, we have your Bob scenario:

"I know for a fact what you say is wrong. You see, I WROTE the specs."

But then:

"Funny that. You see, I REVISED the specs."

Now what?

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Biting the hand that feeds IT © 1998–2019