Reply to post: I've done much the same...

Hell desk to user: 'I know you're wrong. I wrote the software. And the protocol it runs on'

Vic

I've done much the same...

I had to go and support a user running an automated test system.

Looking at the parameters he'd given to the test in question, he'd just given the name of the parameter file - no extension, nothing.

"That needs to be a path spec", I told him.

So then we have a few minutes of him adopting his best patronising tone, telling me all about how that wasn't right, and this was just the body part of the parameter file name.

I let this run for a little while before mentioning that I had written not just this test, but most of the test tool he was using, and I was confident that this was indeed a path spec. I changed his parameter to a path spec and - shock horror - it all burst into life...

Vic.

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