Reply to post: OTOH there is the case

Hell desk to user: 'I know you're wrong. I wrote the software. And the protocol it runs on'

Steve Davies 3 Silver badge

OTOH there is the case

of getting a device (in this case a re-branded XXXXXXX Router) to do something that was not described in the manual. We found it by accident and saved us a shed load of money in doing do.

Somehow, XXXXXX found out (probably by the customer who wanted to repeat it on the cheap) and told us in no uncertain terms that

1) To stop doing it as the function was not in the license/manual

2) The next firmware release have the 'hole' patched. I huge license uptick was needed to allow it.

you can't win can you eh?

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Biting the hand that feeds IT © 1998–2019