Reply to post: Re: Would love to join

Virgin Media only adds another 127,000 homes to Project Lightning

ICPurvis47 Bronze badge

Re: Would love to join

I was a VM customer since the ntl: days (ie, before VM even existed). I have recently been forced to move house, but I chose to move to a small village near the welsh border. VM refused to extend my connection, they apparently don't include Wales as part of the civilised world, and they refuse to use Local Loop Unbundling (LLU) to install their kit in a BT box, despite the fact it is only 3 miles from their nearest hub. I was extremely pissed off that they tried to charge me £30 "disconnection fee", I had a big argument with their Regional Manager and pointed out that it was they that disconnected me, not the other way round, as I was still asking for their service to continue. I am now with BT, but their service is nowhere near as good as I had with VM.

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