Re: Unsurprised
Seems it happens so often they have a procedure for dealing with it.
Not sure about the frequency of rejections. The reason for this is that British Gas and E.ON both got fined several million quid each for failures to install similar meters for business customers, and the crux of the fine was that they couldn't show the regulator any evidence that they'd actually tried to complete the job. So this time round they're making sure that do keep records of who has been offered a meter, and then declined.
Biting the hand that feeds IT
