RE: "Cost"
A very long time ago, Gartner pointed out that management need to consider "Total Cost of Ownership" for IT systems.
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So, getting a half price programming team and cutting this year's staff budget might not actually work out cheaper in the long run......see this article for evidence.
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Clearly the management at BT don't subscribe to Gartner.....or don't care!!!!
Biting the hand that feeds IT
