Reply to post: Re: Oh FFS

nbn™ blames cheap-ass telcos for grumpy users, absolves CVC pricing


Re: Oh FFS

To address your point regarding 80% subscribing at 25Mbps or less, I suspect that is because many of the customers on FTTN realise that they are still going to have trouble with the copper connection from their house to the node and that paying extra for the higher bandwidth is a waste of money. I have heard a number of people complaining that when they complained to their ISP regarding the substandard speed when paying for the higher bandwidth, the ISP came back with the excuse that they provide "up to" the maximum speed and therefore were not required to provide the consistent high speed expected. Also the majority of people subscribing are not told that they can have a higher bandwidth service, and therefore are used to taking whatever the ISP provides. They are bombarded with advertising saying that they need to be on the NBN and so take the cheapest plan that they can get.

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