Reply to post: Re: Hmm

Virgin Media mulls ditching 1 in 3 UK facilities, starts £20m spend audit

Rob Crawford

Re: Hmm

Considering the only times I have managed to speak to anybody who wasn't an idiot it was because I was put through to the Dundee office.

Considering the concept of efficient seems to involve an Indian team that have no ability whatsoever to resolve the issue while trying to sell you a more expensive option.

Virgin media have never provided an efficient service (either from a domestic or commercial user perspective) they have however provided services with poor backend systems and ever less able customer facing staff.

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