Virgin on demand (not)
The problem I have with Virgin is that they want to sell me their media, but they don't want to do the only thing I want from them, get high speed fibre optic services to my house. I know that they have a box just 50 yards from my house. I saw some Virgin techs at work on this box, so I asked them if there is Virgin fibre there. They said "yes." I asked them if it could be connected to my property. They said "yes," but every time I contacted Virgin, it was "computer says no."
Form my personal experience, therefore, I am not surprised to hear that they are having to downsize.