What defines slow?
The standard hours of business are 8am-6pm which are outside the evening peak time where reports state CVC congestion is causing the biggest issues.
What speeds are small business customers connecting at? Are most connecting at 100Mbps or is the reality closer to the national profile of <14% at 100Mbps and >82% at 25Mbps or slower?
Are these small businesses choosing a top tier RSP with quotas or unlimited residential plans where congestion is to be expected?