Re: Has a customer ever apologised to you?
You mean like beer?
Hmm yes... Beer <obglid xkcd>
And you are right. Hate will fuck you up big time.
One of the fun facts about hate and revenge.. All that time you spent reminising and stressing about what they did to you, the times you spend shouting at an imaginary version of them as you're alone in your car, the effort you put into thinking about putting an axe through their head, all the hateful and angry feelings you send their way through whatever means you can imagine - that's just it, it's all in your imagination and doesn't affect them one tiny little bit. You get lots of pain and anger and stress, they don't even have a clue it's going on.
Get over it, you only hurt yourself! (not speaking from experience, honest!)