Reply to post: I ate all the pies

User filed fake trouble tickets to take helpful sysadmin to lunches


I ate all the pies

In the early 90s I worked for a SOP software and hardware seller as support.

We had one food manufacturer customer in the Black Country that made savouries (dead pigs went in one end of the factory and savoury delights came out of the other). Accounts had a 286 CP/M multi-user server with an DK511-8 (5 1/4" 80MB) as the HDD. As many older viewers will know, these were quote prone to going pop.

One month-end this happened again. I arrived mid afternoon on Friday to find the Hitachi drive had failed. The accounts manager was most upset that they couldn't generate invoices etc. Usually this meant new HDD and rebuild - approx a days work with tapes, discs config sheets etc. A colleague had told me after a previous rebuild that he'd got away with swapping the control PCB on the drive. I tried this and - miraculously - the system came back up.

The company was really grateful, and I was rewarded with 2 boxes of Steak & Kidney pies, Pork Pies, Scotch Eggs and a few other tasty treats. If I remember, the repair lasted about a year, which was pretty good going for the time.

The past is a foreign country.

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