Reply to post: Re: Has a customer ever apologised to you?

User filed fake trouble tickets to take helpful sysadmin to lunches

Prst. V.Jeltz Silver badge

Re: Has a customer ever apologised to you?

Yes they have - apologised for it being something incredibly simple that didn't warrant a support visit. You must have had those?

I have learned to subtly act all like "Aw shucks , you wernt to know , that on and off switch can be real tricky to the none professional"

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