Reply to post: Re: Has a customer ever apologised to you?

User filed fake trouble tickets to take helpful sysadmin to lunches

malle-herbert Silver badge
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Re: Has a customer ever apologised to you?

Yes they have...

After telling me that they wanted to do something in Microsoft Excel that they thought was impossible, and me demonstrating that it indeed WAS possible I got a nice bottle of wine and an apology...

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