I use to be an IT tech in schools
One particularly remote school with a handful of pupils and literally 3 computers plus a server had the worse setup. They were treated appaulingly by the department as nobody wanted to drive out ( 2 hours each way) and the head teacher was a grumpy ***hole.
However the same week I started they got a new head teacher who, having started and seen the state her schools IT was in logged a ranting ticket with the service desk. As the newbie I was sent up to take the flak.
Upon arriving I was met by a very polite and friendly lady who showed me the problems, I phoned my boss and said "I'm going to need some new kit and time to sort this" and he agreed, thinking he'd finally found some mug to deal with the site. So over the next couple of days I rewired the entire sites LAN, new switch, new PCs, cleaned the server up and even got the backup ADSL line fixed.
When I went back to the office a few days later I claimed it had been a nightmare, where as in reality I'd spent the previous day playing snakes and ladders with the kids, drinking tea and having cakes the staff had made to celebrate having computers that worked for a change.
They'd always log a call asking for me, even if it meant waiting until I returned from sick/annual leave. This went on for 5 years, was great as the drive up there took me through some amazing scenery and if I was finishing up there on a Friday I'd take my tent and fishing gear and camp near one of the lakes over the weekend.