Apologized to? Sure.
I've come in on emergency calls and been on the receiving end of spleen venting on numerous occasions. I usually ignore it, and get on with the job. To date, I've almost[0] always been apologized to. Once things are running properly, and the client calms down enough for an explanation of what went wrong, they can see that it was hardly my fault. Never got offered a monthly free lunch, though. Wouldn't have accepted it if I had. Collusion is an ugly word.
[0] Drunken fumbling leading to breakage being an exception ...
Biting the hand that feeds IT
