My tips for improving IBM's business
They could improve the bottom line by:
Outsourcing everything possible to India, because customers love that
Have their employees shape up by randomly laying off groups of them for no specific reason.
Make certain that the layoffs include profitable groups proportionally, because deadwood is equally spread.
Cut the budget for customer site visits, to better prepare the customer for the value of outsourcing to India.
Make certain that any remaining site visits take at least several hours of paperwork for the chance at reimbursement.
Encourage employees to strive for promotion by having none of the pain impact upper level executives.